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Accident Help

I have been in a car accident, Now What?

When an accident occurs you will find it is a very stressful time.  To ease your stress there are several things Collision Pro reccomends that you do.   The main thing you should know is the insurance policies of your insurance provider.  Always keep your company's claim service card and your agent's name and telephone number in your vehicle.  Review what information your insurance company will be wanting at the time of filing a claim. All of these important items will help you at the time of your accident to ease your state of mind.

I was in an accident, Now What?

  • If you are in an accident you should notify the police or law enforcement personnel immediately.  Ask for the official's name, address, and telephone of the department they work for.  Ask the official when the report will be filed and how you can obtain a copy.
  • Notify your insurance company or agent as soon as possible.
  • Get the names of other driver's, their addresses, work and home telephone numbers and drivers license numbers.
  • Write down a description of the vehicles involved in the accident and their license plate numbers.  Get the names and telephone numbers of the insurance companies and agents who insure the other drivers and get the individuals' policy numbers.
  • Get the names, addresses, and work/home numbers of the passengers and witnesses.
  • Make notes describing the accident.  Describe the vehicles involved, their approximate speeds, the setting, the weather, traffic signs and signals, and road conditions.  Take photographs if possible or draw a diagram of the accident scene.
  • responsibility or blame.

Why You Shouldn’t Take Cash at the Scene of a Car Crash

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If you’ve ever felt a bump from behind while driving and heard that sickening crunch, you know what it feels like to realize that someone has just rear-ended you. And that means coping with the hassle of getting the other driver’s information, putting your car in the shop and dealing with an auto insurance company.

So if the damage to your car looks minimal and the other driver offers to quickly settle the matter by giving you cash on the spot, you might be tempted to take the money and try to put the whole thing behind you.

That’s a bad idea, for at least three reasons:

  • People are generally terrible at estimating repair costs — even for damage that is easily visible.
  • There can be hidden or structural damage.
  • You could have injuries and not realize it right away.

“Never accept cash on the spot for anything,” says Mike Ludeman, owner of Western Auto Body, a repair shop in Sebastopol, California. He says people routinely underestimate the cost of repairs after a collision. One broken taillight, for example, can cost $300 because the entire assembly needs to be replaced.

Ludeman recalled a Toyota Prius that came into his shop after it was rear-ended. During a basic visual inspection mechanics estimated repairs at $1,500. But after a fuller inspection the repair bill came in at about $5,000. And that underestimate was made “with a trained eye,” Ludeman says.

[Compare car insurance quotes with NerdWallet’s Car Insurance Comparison Tool.]

Sometimes, damage is invisible

Common hidden damage after a fender-bender includes:

  • Damage behind the rear bumper. Newer cars have a large plastic bumper cover. Upon impact the cover can flex in and smash the absorber and reinforcement bar that lie behind it. The bumper dent could even pop back out, leaving little evidence of the damage.
  • Exhaust system damage. An exhaust pipe that’s hit from the rear can be pushed forward, leaving a kink in the pipe. You won’t see that if you’re standing by your car at the accident scene and looking at your bumper.
  • Suspension damage. Even a small impact can push your wheels out of alignment. You might not notice until much later, when you realize your car seems to be pulling to the left or right.
  • Unibody damage. Some cars are built with a “unibody” rather than a frame. The underlying car structure can crumple up like an accordion when hit.

For safety, you should have a professional investigate for structural damage, says Dan Young, brand president at CarStar, a network of more than 430 collision-repair facilities in the United States and Canada. For example, unrepaired damage to your car’s alignment can cause uneven wear and tear on your tires that could lead to a blowout.

 

The damage estimate for this rear-ended car based on what originally could be seen was $2,046; after disassembly, it was $4,451.

 

“Who wants to be traveling 70 miles per hour and have a tire blowout, and you thought the damage was just a taillight?” Young says. “Something that results from an accident, over a period of time, can create a dangerous situation that was preventable.”

To understand the extent of the damage you need a professional to put the car up on the rack and take a look. Taking $300 at the accident scene is probably not going to buy you the needed work.

Injuries can sneak up on you

An injury may not be obvious at the accident scene, when your adrenaline is pumping. It might be hours later or the next day when you realize your neck is stiff or your knees are sore.

“Neck injuries account for more than half of all injury claims, and they’re often the most serious injury reported after a crash,” says Russ Rader, spokesman for the Insurance Institute for Highway Safety, which conducts crash tests. “The cost of those claims is estimated to be nearly $9 billion each year.”

Instead, know what to do after a car accident. Get the other driver’s insurance information so that you can make a third-party claim against his or her liability insurance. Take photos of both cars. Call the police. If the police won’t come because it’s a minor accident with no injuries, you can file an accident report at the police station.

You don’t know the other driver’s motives

One particularly unsavory reason for the other driver to offer you cash: He might not have auto insurance at all. An estimated 12.6% of drivers nationwide drive uninsured, according to the Insurance Research Council, even though almost every state requires a minimum amount of liability insurance. Or perhaps he has a poor driving record already and wants to avoid another insurance claim.

If the other driver has no insurance or insufficient insurance, you may be covered by your own insurance. But be sure to get complete contact information for the other driver.

You get can rattled after a car accident and fail to think clearly, Ludeman says. Taking quick cash might seem like an easy way to leave the situation behind you. The other driver might be a fast talker who convinces you that damage is minimal. When Ludeman hears of people who took cash, he thinks, “Oh my God, I can’t believe the guy just hit you and you trusted him.”

Amy Danise is an editor at NerdWallet, a personal finance website. Email: adanise@nerdwallet.com. Twitter: @AmyDanise.

This story originally appeared on USA Today.

You Have a Choice

  • You have the right to go to the body or windshield repair shop of your choice.  Montana law forbids insurance companies from requiring you use a particular repair shop.  The insurance company is obligated to cover at least the cost of the lowest prevailing market price for complete repairs.
  • The lowest prevailing market price may be less than the cost of repairs at the shop you choose.  You should discuss this with your repair shop before you have them work on your vehicle.
  • You are not required to get more than three estimates or appraisals for windshield repairs.
  • YOU ARE NOT REQUIRED to get more than one estimate for auto body repairs unless your policy specifically states that you must.

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